7_11都這樣嗎==?心寒..... - 工作
By Suhail Hany
at 2008-03-26T00:00
at 2008-03-26T00:00
Table of Contents
這陣子剛接觸7_11,知道這工作很辛苦,但真正接觸後真的是一肚子屎。補貨對我來說很ok,但重點是話術,我們的店長非常要求,我也不是沒說..只是有時會陋掉一些,像找錢是忘了說"祝您中獎"這樣也不行...我對客人態度都很好,自己本身本來就很重視禮貌,只是習慣的用詞不同,真的有那麼嚴重嗎??7_11的評鑑到底是看服務態度~還是考話術的完整性呢?我真的不懂為什麼要為了那幾個字..那麼計較..還是店面話術都完整時~評鍵會給店家好處呢??本
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at 2008-03-30T10:18
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