Twic Customer Operations [remote] - 工作

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※請各位資方配合遵守。


【公司名稱】
※沒有填寫公司名稱將會被刪文。
※人資沒有填寫人資公司以及原徵人公司(共2公司)名稱將會被刪文。

Twic (twic.ai)
Twic is a modern-day benefits platform that gives employees the freedom to
choose health and wellness options that are right for them.

【工作職缺】

Customer Operations Specilist

【工作內容】

-Providing our customers immediate support via live-chat and conversations.
-Leverage your deep understanding of our Internal Support Portal to address
our members' concern quickly and accurately.
-Make recommendations for members with your deep knowledge about Twic's
product.
-Representing the voice of the customer to help shape the future roadmap of
the product.
-Managing daily operational works such as order fulfillment, payroll report,
and claim review.
-Exploring and bringing potential vendors to the Twic marketplace.
-Managing claim review team.
-Anything related to our customers.

沒有內容 會被刪文!!
【徵求條件】
※為保障板友就業機會平等，雇主對求職人或所僱用員工，不得以種族、階級
、語言、思想、宗教、黨派、籍貫、出生地、性別、性傾向、年齡、婚姻、
容貌、五官、身心障礙或以往工會會員身分為由，予以歧視。

Minimum Qualifications
-Bachelor's degree or equivalent work experience preferred.
-Experience in the employee benefits is a big plus!
Required Skills
-Excellent verbal and written communication skills, presentation skills, and
organizational skills
-Learn quickly, solve problems and make decisions with minimal supervision
-Excellent people and communication skills.


【工作地點】

Remote

【工作時間】
※沒有填寫工作時間將會被刪文。

From 9am to 6pm

【月休】
※一定要有數字。沒有填寫月休或排班制度 或月休過低將會被刪文。

Unlimited PTO. (月休8天)

【公司福利】

請勿寫勞健保 無勞健保是違法的
此欄請寫額外的福利

1) MacBook
2) $50 USD/mo - BeHealthy funds
3) $250 USD/qtr - BeGrowing funds
4) $30 USD/mo - BeConnected funds
5) $100 USD/mo - BeFamily funds
6) Company retreat once a year (mostly in the US)

【薪資範圍】
※行政院勞動部於110年1月1日起調漲基本工資為月薪24,000元
※無薪資、比照科技部、比照本校規定、面議、電議，薪資不清等水桶一週

月薪未達24000元 會被刪文
時薪工作請貼Part-Time板

$27,000-$31,500 USD/year +shares option


【需求人數】

2-4

【聯絡人/連絡方式】

Andrea ([email protected])

【其他備註】

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