休假時信箱設定自動回覆被說休假拒收信 - 職場
By Xanthe
at 2021-09-14T02:09
at 2021-09-14T02:09
Table of Contents
※ 引述《dmitryjiang (Dmitry)》之銘言:
: 公司的電子郵件信箱只能用公司電腦開網頁才可以收
: 然後有些人寄信也不會打電話確認,為了怕有時效性的事情就此延誤,
: 所以我休假的前一天都習慣會先設定outlook的自動回覆,
: 當休假期間有人寄電子郵件給我,系統就會自動發一封信回去提醒寄件人我今天休假沒有進公司,如果有比較重要的事麻煩聯繫我今天代理人,並且系統會註明是自動發送。
: 一直以來很多緊急的事情都有因此避免延誤處理,我也自認為這樣做事比較負責任。
: 結果最近休假的時候,有人寄信給我,收到系統回寄的信,馬上跟我主管投訴說我放假時去系統把信箱設定成拒收信,造成他們很大的困擾。
: 這樣的事情,之前也發生過一次,上一次另一個人也跑去跟我的主管投訴說我這樣是怎樣,放假不能寄信給我是嗎。
: 我設定自動回覆的用意很簡單,白話一點的意思就是「你寄的信我收到了,但我休假所以看不到,我上班才會看到」,到底怎麼可以渲染成我放假設定信箱拒收還有不能寄信給我。
: 前面兩個人的共同點都是老老人,我真的不懂這樣做有什麼好曲解的,我這樣是有做錯嗎?
: 在大公司工作很多小事都會被放大,然後到後面都會走鐘歪掉,真的是心很累。
: 小小抱怨歸抱怨,明天還是繼續去上班。
設定自動回信沒有錯 信件內容告訴人家你正在休假就是你的錯
休假自動回信有幾個重點:
一、明確告知
1.確實有收到來信
2.職務代理人
讓對方知道他的信件是有被確實收到的,而不是被系統退回或進了垃圾桶
如果很緊急要找誰,才不會讓對方找不到對應窗口
二、只需告知
1.我目前不在辦公室
2.預計於幾月幾號返回崗位後,才會回信
對方只需要知道他要找的人目前不在,什麼時候在就可以了
其他的資訊對對方而言都是多的。
另外細節就是那個後字,才不會讓人誤認當你回來時,就會回信。
三、千萬別告知
1.我正在休假,尤其是從幾月幾日開始
讓人知道目前在休假只會讓人反感,人不在的原因有很多
可能是出差或其他原因,告訴對方目前正在在休假,意思是過的很爽囉?
告知從幾月幾日開始更是不必要,當對方收到自動回信代表你人早就不在了
假設休了七天假(9/1~9/8),對方在9月7日寄信時收到系統回信
「我自9月1日休假到9月8日....」
人家會怎麼想?這人已經休假六天這麼爽?
回來是不是事情堆積如山,我的信件要被排到何年何月?
小時候長輩教導我們什麼事都要據實以告,那是因為有利於他們管理,
長大要聰明一點,不要什麼事都告訴人家,選擇性地告知對方他應該知道的就行了。
--
: 公司的電子郵件信箱只能用公司電腦開網頁才可以收
: 然後有些人寄信也不會打電話確認,為了怕有時效性的事情就此延誤,
: 所以我休假的前一天都習慣會先設定outlook的自動回覆,
: 當休假期間有人寄電子郵件給我,系統就會自動發一封信回去提醒寄件人我今天休假沒有進公司,如果有比較重要的事麻煩聯繫我今天代理人,並且系統會註明是自動發送。
: 一直以來很多緊急的事情都有因此避免延誤處理,我也自認為這樣做事比較負責任。
: 結果最近休假的時候,有人寄信給我,收到系統回寄的信,馬上跟我主管投訴說我放假時去系統把信箱設定成拒收信,造成他們很大的困擾。
: 這樣的事情,之前也發生過一次,上一次另一個人也跑去跟我的主管投訴說我這樣是怎樣,放假不能寄信給我是嗎。
: 我設定自動回覆的用意很簡單,白話一點的意思就是「你寄的信我收到了,但我休假所以看不到,我上班才會看到」,到底怎麼可以渲染成我放假設定信箱拒收還有不能寄信給我。
: 前面兩個人的共同點都是老老人,我真的不懂這樣做有什麼好曲解的,我這樣是有做錯嗎?
: 在大公司工作很多小事都會被放大,然後到後面都會走鐘歪掉,真的是心很累。
: 小小抱怨歸抱怨,明天還是繼續去上班。
設定自動回信沒有錯 信件內容告訴人家你正在休假就是你的錯
休假自動回信有幾個重點:
一、明確告知
1.確實有收到來信
2.職務代理人
讓對方知道他的信件是有被確實收到的,而不是被系統退回或進了垃圾桶
如果很緊急要找誰,才不會讓對方找不到對應窗口
二、只需告知
1.我目前不在辦公室
2.預計於幾月幾號返回崗位後,才會回信
對方只需要知道他要找的人目前不在,什麼時候在就可以了
其他的資訊對對方而言都是多的。
另外細節就是那個後字,才不會讓人誤認當你回來時,就會回信。
三、千萬別告知
1.我正在休假,尤其是從幾月幾日開始
讓人知道目前在休假只會讓人反感,人不在的原因有很多
可能是出差或其他原因,告訴對方目前正在在休假,意思是過的很爽囉?
告知從幾月幾日開始更是不必要,當對方收到自動回信代表你人早就不在了
假設休了七天假(9/1~9/8),對方在9月7日寄信時收到系統回信
「我自9月1日休假到9月8日....」
人家會怎麼想?這人已經休假六天這麼爽?
回來是不是事情堆積如山,我的信件要被排到何年何月?
小時候長輩教導我們什麼事都要據實以告,那是因為有利於他們管理,
長大要聰明一點,不要什麼事都告訴人家,選擇性地告知對方他應該知道的就行了。
--
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