工作上兩光的人有救嗎 - 職場
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By Hazel
at 2017-04-19T00:47
at 2017-04-19T00:47
Table of Contents
手機排版請見諒。
我是百貨業的,這份工作做了快一年了,卻每天都在出錯,即使已經很謹慎了,下班前還
會想一輪有什麼事情還沒做,還是會出錯。是不是真的沒救了?
前天其它櫃點跟我們調急件商品,他同時發了兩家櫃點的mail,我回Ok,因為他同時發了
兩家櫃點,想說他如果確定OK的話,會先回個mail,在傳送宅配資料(我們有一個專門宅
配的系統,如果要宅配要到宅配系統裡面看)給我們。我就等阿等想說怎麼都沒回mail,
想說應該是有其他櫃點幫它寄了(嗯...全都是我自以為)。結果我疏忽掉要跟對方確認
是不是要幫它寄件,也沒有到宅配系統看對方有沒有傳送資料過來....。今天對方櫃點就
很生氣打來說怎麼沒幫它寄,現在客人要退貨,也只能一直道歉。稍晚的時候我的配班,
就傳Line來說叫我自己去跟主管講要調到別的點,反正我沒辦法再繼續跟你繼續上班了。
我打擊好大哦Q_Q兩光的人是有辦法改善的嗎?
--
我是百貨業的,這份工作做了快一年了,卻每天都在出錯,即使已經很謹慎了,下班前還
會想一輪有什麼事情還沒做,還是會出錯。是不是真的沒救了?
前天其它櫃點跟我們調急件商品,他同時發了兩家櫃點的mail,我回Ok,因為他同時發了
兩家櫃點,想說他如果確定OK的話,會先回個mail,在傳送宅配資料(我們有一個專門宅
配的系統,如果要宅配要到宅配系統裡面看)給我們。我就等阿等想說怎麼都沒回mail,
想說應該是有其他櫃點幫它寄了(嗯...全都是我自以為)。結果我疏忽掉要跟對方確認
是不是要幫它寄件,也沒有到宅配系統看對方有沒有傳送資料過來....。今天對方櫃點就
很生氣打來說怎麼沒幫它寄,現在客人要退貨,也只能一直道歉。稍晚的時候我的配班,
就傳Line來說叫我自己去跟主管講要調到別的點,反正我沒辦法再繼續跟你繼續上班了。
我打擊好大哦Q_Q兩光的人是有辦法改善的嗎?
--
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