為什麼志X的態度可以這麼差?????? - 考試
By Gilbert
at 2015-05-06T14:02
at 2015-05-06T14:02
Table of Contents
純抱怨文......
真是忍了一年,剛又被痣O客服氣到.....
我真的很好奇她們是不是有被訓練要態度很差??
因為自己的朋友之前都報志X的,都大推hO老師還有coo老師,所以我就也報名了~
說實在的從高中開始就在北車補習,這麼誇張的服務態度我真的是第一次遇到!!!!
先說之前遇到的不外乎就是櫃檯的人臉都超級臭,態度極差,
好像是他幫我付錢讓我在那邊補習的態度,並不是說我付錢你要對我多好,
但基本人與人相處的尊重要有吧!!
每次去8樓補課,都還要看8F櫃台工讀生翻白眼,不耐煩~真的超怪異的!!!
他好像就只想要看他的影片,聽他的音樂,覺得有人來補課是找他麻煩,
4樓櫃台更誇張,
我曾經在排隊時親眼目睹一個可憐的考生要交考卷給老師改(好像是行政類的),
但櫃台女生就是不給他交卷,超兇的跟考生說:收卷期限已經過了!
考生:但我有問過老師他說還是可以交(態度很客氣)
櫃台女:時間已經過了不能交!!!(真的超不耐煩又鄙視人的語氣)
那個考生就很落寞的站在櫃台前面,但櫃台服務人員完全不甩他,
之後另一個人比較好的櫃台就去旁邊小辦公區確認是否還能再交考卷,
裡面的人就說可以,她才走出來要收考卷,但剛那個可憐的考生已經落寞的走掉了!!!
天哪!我當下覺得這不是一間收了錢要幫助學生考上的補習班嗎?
為什麼不先確認就這樣對待學生?!
=============================================================================
另一次是某天早上我要到八樓補課,先到4樓買補課券,
走到櫃檯前面的時候剛好就是那個每次態度最差的在裡面,我正要開口跟她說要買點數時,
她也看到我了,但她就走出櫃檯,還經過我旁邊,然後臉很臭的往廁所旁邊的小辦公室走進
去,
完全無視有人要買東西之類的,但櫃檯又只有她在,我真的滿傻眼的.....這.....
但我快來不及了,就走到櫃檯旁邊的小辦公區看裡面有人在聊天,也無視外面有人在等,
就頗尷尬的跟裡面的人說:ㄝ...不好意思我要買補課點數....幸好裡面走出來的人態度還
不
=============================================================================
更不用說我之前在4樓櫃台買了hO老師的會計學課本,發現有重複當天下午就拿去退,
她們就態度很差的不讓我退,還很兇地說,都入帳了要怎麼退!
當下我就明白除非你在他面前大吵大鬧,否則他們是不會鳥你的...
(說實在的就只是不想跟他們吵,但不代表我們都是DUM-DUM...)
=============================================================================
之前買了三百元的在家補課點數,但發現他們在家補課的課程不是每堂都有上傳,
但我還剩一百元點數,就打電話去問說可否多上傳幾堂,不然點數用不完...
接電話的小姐就說:我在跟XX組的人說,我就問說可否上傳XX老師的第XX堂課?
她就瞬間態度很差的說,那是隨機的不能選!
我就問他:蝦是喔!!?所以不是隨機選的嗎?
(因為我覺得很奇怪,為何到8樓補課就不是隨機的,感覺就是推託的說詞)
對方冷回:就隨機(然後就不講話)
我:喔好吧!那謝謝了!
對方:(直接掛電話)
綜上.....真是....無言..........................................
這些只是我印象比較深刻的,更不用說平常去上課看他們臉色是多麼稀鬆平常的事了
要是這間補習班沒有hsu o老師,沒有ho老師...我真的死都不會付錢來受氣!!!!!!!!!
--
真是忍了一年,剛又被痣O客服氣到.....
我真的很好奇她們是不是有被訓練要態度很差??
因為自己的朋友之前都報志X的,都大推hO老師還有coo老師,所以我就也報名了~
說實在的從高中開始就在北車補習,這麼誇張的服務態度我真的是第一次遇到!!!!
先說之前遇到的不外乎就是櫃檯的人臉都超級臭,態度極差,
好像是他幫我付錢讓我在那邊補習的態度,並不是說我付錢你要對我多好,
但基本人與人相處的尊重要有吧!!
每次去8樓補課,都還要看8F櫃台工讀生翻白眼,不耐煩~真的超怪異的!!!
他好像就只想要看他的影片,聽他的音樂,覺得有人來補課是找他麻煩,
4樓櫃台更誇張,
我曾經在排隊時親眼目睹一個可憐的考生要交考卷給老師改(好像是行政類的),
但櫃台女生就是不給他交卷,超兇的跟考生說:收卷期限已經過了!
考生:但我有問過老師他說還是可以交(態度很客氣)
櫃台女:時間已經過了不能交!!!(真的超不耐煩又鄙視人的語氣)
那個考生就很落寞的站在櫃台前面,但櫃台服務人員完全不甩他,
之後另一個人比較好的櫃台就去旁邊小辦公區確認是否還能再交考卷,
裡面的人就說可以,她才走出來要收考卷,但剛那個可憐的考生已經落寞的走掉了!!!
天哪!我當下覺得這不是一間收了錢要幫助學生考上的補習班嗎?
為什麼不先確認就這樣對待學生?!
=============================================================================
另一次是某天早上我要到八樓補課,先到4樓買補課券,
走到櫃檯前面的時候剛好就是那個每次態度最差的在裡面,我正要開口跟她說要買點數時,
她也看到我了,但她就走出櫃檯,還經過我旁邊,然後臉很臭的往廁所旁邊的小辦公室走進
去,
完全無視有人要買東西之類的,但櫃檯又只有她在,我真的滿傻眼的.....這.....
但我快來不及了,就走到櫃檯旁邊的小辦公區看裡面有人在聊天,也無視外面有人在等,
就頗尷尬的跟裡面的人說:ㄝ...不好意思我要買補課點數....幸好裡面走出來的人態度還
不
=============================================================================
更不用說我之前在4樓櫃台買了hO老師的會計學課本,發現有重複當天下午就拿去退,
她們就態度很差的不讓我退,還很兇地說,都入帳了要怎麼退!
當下我就明白除非你在他面前大吵大鬧,否則他們是不會鳥你的...
(說實在的就只是不想跟他們吵,但不代表我們都是DUM-DUM...)
=============================================================================
之前買了三百元的在家補課點數,但發現他們在家補課的課程不是每堂都有上傳,
但我還剩一百元點數,就打電話去問說可否多上傳幾堂,不然點數用不完...
接電話的小姐就說:我在跟XX組的人說,我就問說可否上傳XX老師的第XX堂課?
她就瞬間態度很差的說,那是隨機的不能選!
我就問他:蝦是喔!!?所以不是隨機選的嗎?
(因為我覺得很奇怪,為何到8樓補課就不是隨機的,感覺就是推託的說詞)
對方冷回:就隨機(然後就不講話)
我:喔好吧!那謝謝了!
對方:(直接掛電話)
綜上.....真是....無言..........................................
這些只是我印象比較深刻的,更不用說平常去上課看他們臉色是多麼稀鬆平常的事了
要是這間補習班沒有hsu o老師,沒有ho老師...我真的死都不會付錢來受氣!!!!!!!!!
--
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考試
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