總機為什麼要擋電話 - 職場
By Candice
at 2015-02-25T00:31
at 2015-02-25T00:31
Table of Contents
大家好
心中一直有這問題很久了
就是當總機接到電話說想找某某單位
為什麼總機常不願意轉接呢
有時候已告知來意
但總機常會說:
我們公司不用/不需要/沒有...云云
不是瞧不起總機 但有時總會想
你又不是該單位
你能代替該單位的專業判斷下決定?
有些甚至都還沒聽到來意就說不需要...(掛斷)
根本是懶得轉吧?
當然我了解這是總機人員的工作
要過濾訪客電話
但還是滿想聽各位分享公司希望這樣擋的原因跟立場是什麼
請大大分享
可以請各位分享嗎?
--
心中一直有這問題很久了
就是當總機接到電話說想找某某單位
為什麼總機常不願意轉接呢
有時候已告知來意
但總機常會說:
我們公司不用/不需要/沒有...云云
不是瞧不起總機 但有時總會想
你又不是該單位
你能代替該單位的專業判斷下決定?
有些甚至都還沒聽到來意就說不需要...(掛斷)
根本是懶得轉吧?
當然我了解這是總機人員的工作
要過濾訪客電話
但還是滿想聽各位分享公司希望這樣擋的原因跟立場是什麼
請大大分享
可以請各位分享嗎?
--
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