工作疏失造成公司損失的處理方式 - 年終
By Charlotte
at 2021-04-22T15:46
at 2021-04-22T15:46
Table of Contents
各位鄉民大家好
最近跟一個長輩聊天,聊到這個問題
想問問各位的見解
這位長輩目前是在小小公司(約10人左右)擔任管理職
公司是做設計相關的產業
有請一位美編設計人員負責設計編排等工作
美編的工作內容其中有一項是在跟客戶/主管都核對確認完成稿件後
最後由這位美編整理好檔案跟需求送交工廠製作
之前偶有發生過一些
美編在最後送交的環節不小心出錯
ex.材質/顏色寫錯、數量弄錯之類的
導致製作出來的東西不符,整批要重新製作
(每次造成損失的成本小則幾百塊大至幾千上萬塊,延誤交期就暫不談)
美編也承認是自己的疏失
都是提醒一下他之後要注意後,由公司吸收損失
最近又有類似案例發生
長輩考慮要跟美編溝通協議
之後若再發生且是美編疏忽的話
要請他負擔部分損失,詢問我的看法
(他目前還沒跟美編提出)
他的角度是認為美編的這這些"不小心"
的確造成公司的損失
為了有效降低失誤率不得出此下策
而我爬了一下文大概知道公司對於損害求償,必須要走調解或法律途徑,小公司基本上不可
能這樣做
就算美編同意失誤就賠償部分損失,我覺得他感覺應該也不太好,而且怎麼訂賠償比例又是
一個問題
我是建議長輩可以考慮新增獎金/評分之類的
若表現良好就給付獎金,採取鼓勵制
但長輩則是認為鼓勵獎金部分已有原先的規劃
(全勤、年終、三節等...),多出一筆等於是額外的成本
且做事情謹慎一些,不要出錯是工作應有的態度
我想一想其實也不無道理
雖然覺得賠償或罰款不太合理
但也不知道怎麼回答他,請問大家覺得這樣的狀況責任歸屬該如何釐清
或有沒有一個說法或做法對於勞資雙方都合理公平?
(當然是在不撕破臉去調節、法院、或是直接資遣前提下XD)
諸如此類像是:餐飲業摔破碗盤、服務業結帳收錯錢、工程師泡麵不小心翻倒(?
假設這些是在檢討過工作流程沒有什麼問題,明顯因個人失誤的情形而導致公司損失的狀況
下,想聽聽各位見解促進思考一下~
--
最近跟一個長輩聊天,聊到這個問題
想問問各位的見解
這位長輩目前是在小小公司(約10人左右)擔任管理職
公司是做設計相關的產業
有請一位美編設計人員負責設計編排等工作
美編的工作內容其中有一項是在跟客戶/主管都核對確認完成稿件後
最後由這位美編整理好檔案跟需求送交工廠製作
之前偶有發生過一些
美編在最後送交的環節不小心出錯
ex.材質/顏色寫錯、數量弄錯之類的
導致製作出來的東西不符,整批要重新製作
(每次造成損失的成本小則幾百塊大至幾千上萬塊,延誤交期就暫不談)
美編也承認是自己的疏失
都是提醒一下他之後要注意後,由公司吸收損失
最近又有類似案例發生
長輩考慮要跟美編溝通協議
之後若再發生且是美編疏忽的話
要請他負擔部分損失,詢問我的看法
(他目前還沒跟美編提出)
他的角度是認為美編的這這些"不小心"
的確造成公司的損失
為了有效降低失誤率不得出此下策
而我爬了一下文大概知道公司對於損害求償,必須要走調解或法律途徑,小公司基本上不可
能這樣做
就算美編同意失誤就賠償部分損失,我覺得他感覺應該也不太好,而且怎麼訂賠償比例又是
一個問題
我是建議長輩可以考慮新增獎金/評分之類的
若表現良好就給付獎金,採取鼓勵制
但長輩則是認為鼓勵獎金部分已有原先的規劃
(全勤、年終、三節等...),多出一筆等於是額外的成本
且做事情謹慎一些,不要出錯是工作應有的態度
我想一想其實也不無道理
雖然覺得賠償或罰款不太合理
但也不知道怎麼回答他,請問大家覺得這樣的狀況責任歸屬該如何釐清
或有沒有一個說法或做法對於勞資雙方都合理公平?
(當然是在不撕破臉去調節、法院、或是直接資遣前提下XD)
諸如此類像是:餐飲業摔破碗盤、服務業結帳收錯錢、工程師泡麵不小心翻倒(?
假設這些是在檢討過工作流程沒有什麼問題,明顯因個人失誤的情形而導致公司損失的狀況
下,想聽聽各位見解促進思考一下~
--
Tags:
年終
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