折讓單處理流程? - 職場
By Lucy
at 2013-12-13T13:58
at 2013-12-13T13:58
Table of Contents
不太曉得這問題要在哪問,如有違反版規請告知,謝謝 :)
我在公司內是超菜的菜鳥,有位顧客拿著無瑕疵的商品說要退貨,但因為不給退就在那耗著不走並要求退現金給她(但她刷信用卡耶…)就跟她耗一小時,最終結果還是退給她並寫折讓單(有開統編),是需要一點時間跑完流程但顧客不想等,就直接說叫我們人去她公司蓋統編章…好~我們人去她那蓋章也給存根聯給她們公司,但她們公司卻要跟我們討正本發票?但開折讓單給他發票不是應收回嗎?請各位前輩教教我這菜鳥…orz orz
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我在公司內是超菜的菜鳥,有位顧客拿著無瑕疵的商品說要退貨,但因為不給退就在那耗著不走並要求退現金給她(但她刷信用卡耶…)就跟她耗一小時,最終結果還是退給她並寫折讓單(有開統編),是需要一點時間跑完流程但顧客不想等,就直接說叫我們人去她公司蓋統編章…好~我們人去她那蓋章也給存根聯給她們公司,但她們公司卻要跟我們討正本發票?但開折讓單給他發票不是應收回嗎?請各位前輩教教我這菜鳥…orz orz
--
Sent from my Android
--
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